Ammmy is a known application that provides remote connection to computers for support reasons. Symantec has rated this application as malware and does not all allow it to be downloaded and execute it. Follow these steps to overcome this issue.

1) Disable Symantec Antivirus

Disable Symantec Antivirus

2) Use a browser except chrome to download ammmy.exe from

3) Move AA_v3.exe to a folder

4) Create the following exceptions on Symantec

Exceptions to the folder and application.

Configure Symantec antivirus to run Ammmy

5) Enable Symantec again

Enable Symantec
that’s it

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